Archive for the ‘Helpful Info for Reporters’ Category

Cell Phone Tips for Court Reporters

Wednesday, October 5th, 2011

Court reporters really need their cell phones!!  But do you remember when cell phones were called “car phones” and were mounted in your car?  Even before that they were the size of a large purse or tote bag that you lugged around, that is, if you could afford one.  Now they are these sleek devices that have everything we need.  Reporters can even use the Wood & Randall app to check their calendar, pay sheets, etc.  And the thought of losing your cell phone is frightening and could really impact your daily business.  I recently saw some information that I wanted to share with my fellow reporters.   

Need help in an emergency?  We can all dial 911 locally in an emergency, but on a worldwide basis, or even when you are outside your service area, you can dial 112 and you will be connected to local emergency services.  This will even work if your keypad is locked. 

Forget to recharge the cell phone?  Press the keys *#4720#.  This will lower the sound quality and give you longer battery life.

Worried about a lost or stolen cell phone?  First, check your cell phone’s serial number.  To do that, key in the digits *#06#.  A 15-digit code will appear on the screen. This number is unique to your handset. Write it down and keep it somewhere safe.  If your phone is stolen, you can phone your service provider and give them this code. They will then be able to block your handset so even if a thief changes the SIM card, your phone will be totally useless. You probably won’t get your phone back, but at least you know that whoever stole it can’t use/sell it either. 

Do you use directory assistance on a regular basis?  We have all noticed those charges on our cell phone bills.  McDonald’s has sponsored a program that allows cell phone users to dial 1-800-FREE-411 or 1-800-373-3411 for free directory assistance.  You will still be charged for placing a call like you would be for any call you would make, but you will not be charged the extra fee for directory assistance.  

Just dropped your cell phone in water?  We’ve all done that before.  Right?  Pull the battery out and dry it off as best you can and put it in a container of uncooked rice and leave it for several hours.  It just might save the day.

Court Reporters in Sacramento

Wednesday, June 8th, 2011

As a California court reporter (CSR) with a Registered Professional Reporter (RPR) designation from the National Court Reporters Association (NCRA), I have been required for years to earn continuing education (CE) points to maintain my RPR designation.  Interestingly enough, I have not been required to earn CE points for my CSR license. 

Although I have heard grumblings at times from the reporting community on this requirement, I personally have never looked at this requirement as a burden.  As I’ve attended seminars all over the country meeting some wonderful reporters and vendors, I have always embraced this requirement and have been thankful for its existence.  With the ever-changing technology in the legal and reporting arena, I can’t imagine that it’s possible to work as a reporter and to stay current without spending some time in a classroom, at a webcast, or at some training session.   I must point out at this point that I could report in California without the RPR designation.  One only needs a CSR to work here.  

Well, I was thrilled last week to learn that Assembly Bill 671 has cleared the Senate floor.  AB671 was co-sponsored by the Deposition Reporters Association (DRA) and the California Court Reporters Association (CCRA).   The bill will enact continuing education requirements on California CSRs.   Hooray to DRA and CCRA!  This reporter thinks this bill is necessary and will make all of us in the profession stronger.

Dear Fellow Court Reporters and Attorneys, I Love My iPad

Friday, May 27th, 2011

As a court reporter, I am seldom obsessed with technology.  Attached and thrilled, yes; obsessed, no.   Before I go on, let me start at the beginning here.  I really thought when I opened my iPad at Christmas that it would be a great novelty, fun around the house.  My husband and I could play Scrabble by the hours.  We do that as well, by the way.   But now I’ve realized that I’m deeply and emotionally attached to this sleek and cool device for my business as well.    I’ve always been a Windows gal, and although I still appreciate the business computers and software at my office, I get excited at the thought of a new application for my iPad.  I can just imagine all the possibilities for the legal community in the future. 

BTW, as I write this blog I am ordering a Wood & Randall app that will allow my clients and reporters to log on to our online office.  This new app will allow users to access their calendar, review invoices, and view transcripts and exhibits.

I know I’ve mentioned GoodReader in an earlier blog.  It’s my go-to for all my PDFs.  And, of course, Evernote is still at the top of my list for making notes.  But there are some apps that have caught my attention that I wanted to share with all of you because they can be very useful for reporters, attorneys and legal secretaries.  Let’s start with ShareFile and Dropbox.  ShareFile allows you to exchange files with clients or reporters.  This is a great app when you want to transfer files that are too large to transfer by email.  Through ShareFile you can create a custom and password-protected area for a secure exchange.  Dropbox is similar and also can do an automatic online backup.  You may want to look at both and do a comparison.   I am fond of ShareFile.

Two apps that have also caught my attention are TrialPad and iJuror.  I’d love to hear from anyone that has used these apps.  TrialPad, I understand, can be used for preparing trial presentations.  iJuror can be used for jury selection.  You can drag and drop to choose or dismiss jurors.  You can also do a seating arrangement for up to 60 jurors.  What is also nice is that you can email this info as well.  I can just imagine how helpful something like that would be at counsel table.

The possibilities are endless, I imagine, and I’m so excited to see what is coming next.  Thank you, Apple, for such a fun and useful device.  To those court reporters, attorneys, legal secretaries and paralegals, take a little time to try out an iPad and see how amazing they truly are.

What Have I Learned Lately?

Monday, April 18th, 2011

I would like to think that no matter how old I am — just turned 50, by the way — that I continue to learn on a daily basis. Unfortunately, sometimes I learn just by making mistakes. I personally hate to learn that way, don’t you?

Well, I digress. Let’s talk about what I learned recently at the STAR conference for court reporters in Lake Tahoe. Well, first and foremost, I learned that when you volunteer for groups such as STAR, you meet and associate with the best of the best in the reporting industry. I want to thank and acknowledge President Mark Renzi, my fellow STAR board members, Executive Director Tina Kautter and her firm, and Rosalie Kramm, my co-chair on the conference. You all did a great job and the event was not only big fun but very informative.

Before I go any further, I don’t want to forget to remind you all that if you are a STAR member and if you order supplies from Pengad, you are not only entitled to a great discount, but when you buy more than $3,000 worth of merchandise, you will have your STAR dues paid by Pengad. For firm owners, that’s an easy mark to hit. I was thrilled to have my membership for this year paid by Pengad. Thank you, Pengad!!!

One of the first things I learned at the conference was that Stenograph is now keyless. If you have updated to CATalyst Version 12, you can now be keyless on three different computers. Of course, you can only use one computer at a time, but this makes life easier. To set this up, contact Stenograph at http://bit.ly/dT7TKZ. As a realtime reporter, this is one less thing you have to carry around with you. Great news, Stenograph!!!

In the meetings with Stenograph, I learned something new about their market share. And although I have always been a huge fan of Stenograph products and technologies, I am even now more convinced that students and new reporters should absolutely, positively purchase Stenograph software. With over 55 percent of the reporters on Stenograph, and with the other 45 percent split with other vendors, why would you do anything else? As a court reporter/firm owner, I know how much easier it is for our production department to have our reporters using this software. For students, you want to purchase equipment that you can easily learn about, have others familiar with, etc. And it’s a big investment, and why not invest in the best. And as for a steno machine, there is just no question that their machines are the best out there.

On the technology front, I must say that I love, love, love my new iPad.  I must say my favorite new app is GoodReader. GoodReader supports large PDF and TXT files. As a side note, it also can easily open the Wood & Randall portfolio. I can’t wait to pass that on to our techie clients. With the GoodReader app, once you open the file, you can read, annotate, and even email your comments right from your iPad.

Another app I like is Evernote. I’ve been using that for my many meetings. It’s great for writing notes. When you synch with your computer, you can even create files easily, and it’s a nice organizational tool.  I really need to thank Shelly Hunter for these two tips re the apps. I might note that she’s a fellow iPad junky as well.

As I’m finishing up this blog, I’m realizing how much more I have to say about what I learned. I guess that means next week’s blog may be a continuation. Until then, let’s all try to learn something new, and let’s try to learn it the easy way.

Facebook, Twitter and the Professional – My Humble Opinion

Tuesday, March 29th, 2011

In my humble opinion, I really think court reporters and other professionals are sharing a little too much on Facebook and Twitter about their business activities.  Every time I see a tweet or a Facebook post where a professional openly discusses their day in specifics, I shutter.  I can’t imagine if their client or customer, or even a judge in a courtroom, were to read that post. What would they think?  I know I personally would not want to do business with anyone who would share my information or my situation with the Facebook or Twitter world.   

What brought me to this blog are a few things I have read recently on Facebook.   A real estate professional in my area went into a lengthy discussion about a real estate deal where she represented the buyers that wanted to back out of the deal.  This agent, on the Facebook post, went on to explain in detail the buyers’ problem with the property and how ridiculous, she believed, their concerns were.  To make this even worse, other real estate professionals chimed in lending their support to her dilemma.   In my mind she had been so specific that if the post had been read by these buyers or one of their friends or relatives, there would be no doubt who this “real estate professional” had been representing.  

Now, I know I’m up on my soap box, but what really concerned me was reading a post about a reporter who appeared at a deposition and then posted how rude personnel were at the law firm.  This reporter even shared the name of the law firm and described the receptionist.   That was shocking to me that a “professional” would do this.

I’m obviously using the term “professional” loosely here.  I just think a true  professional, either in the legal profession or otherwise, has a duty not to share  specifics. 

For a court reporter this burden is even greater.  We are officers of the court and should hold information about cases, law firms, judges, witnesses, et cetera,  in the highest regard.  I’m no prude and do chuckle when a colleague adds some levity through a post on some nondescript issue, but to go further, I believe, just crosses a line that a true professional should not cross.

Like I said, this is all just my humble opinion.  I would love to hear from others what they think is appropriate for a court reporter to share on a post. 

Problems Hooking Up?

Tuesday, September 7th, 2010

Although interactive realtime is becoming more and more popular with our clients, I still hear attorneys complain that they do not bother using it because they have struggled “hooking up” in the past with the reporter.    We’ve been lucky – I say that loosely since there is quite a skill to it – to have an almost perfect hook-up rate.  What I always tell clients and reporters is the problem is usually the misidentification of a COM port.  With any interactive realtime, the reporter on his/her end must first identify the COM port that the realtime text is being output to for viewing, and the attorney on the receive laptop would likewise need to identify the COM port that would receive the realtime text.  

To determine which COM port is in use, you need to go to Device Manager.   To do so, do the following:

  • Click on “Start” or right click on “My Computer”   
  • Click on “Control Panel”
  • Click on “System”
  • Click on “Hardware” tab and open “Device Manager”

Or…

  • Right click on “My Computer”
  • Click on “Properties”
  • Click on “Hardware” tab and open “Device Manager”

Then to determine the COM port assignment in “Device Manager,” do the following:

  • Scroll down to Ports (COM & LPT)
  • Click on + sign next to COM & LPT
  • From the list of COM ports in use, identify the one assigned to your USB-to-serial adapter
  • COM port assigned is in parens next to adapter ID

Remember, you will need to check each computer and then adjust the COM port setting accordingly. 

Interactive realtime can be a great tool.  If you are struggling to “hook up,” first try checking the COM ports.  In my experience, that’s usually the problem.

How About Some Useful Links?

Tuesday, August 3rd, 2010

Thank you to Barbara Haubrich and Justin Madding for suggesting these useful links:

Code Quick Look:  www.leginfo.ca.gov/calaw.html

Skid Speed Calculator:  www.harristechnical.com/skid33.htm

Internet Address Locator:  www.iaf.net

Consumer Product Safety Commission:  www.cpsc.gov

Got Pink?

Thursday, April 29th, 2010

Stenograph has another great machine for court reporters, the Diamante.  They say it’s the most exquisite machine ever made.  I know that the touch and look is dazzling.   In addition to some great colors, they are also offering a Limited Edition Pink Ribbon Diamante.  For each Pink Ribbon Diamante purchased, Stenograph pledges to donate a portion of the proceeds to the National Breast Cancer Foundation, Inc.  This limited edition Diamante will only be available through October 31, 2010. 

Interested in updating your writer, please check it out at  http://bit.ly/dmndlT or www.stenograph.com.

The World of Google

Thursday, April 29th, 2010

At the Las Vegas STAR convention, attendees learned all about the World of Google from Daniel Bistany, the founder of offNeptune, a web services and social media consulting company.  He explained the basics of Google Maps, Google Apps, Google Chrome, Google Index, Google Alerts, Google Buzz, Google Wave, iGoogle, Google Alerts ….yes, the list goes on and on.   I found it quite interesting and wanted to share with fellow Google dummies a quick description:

Google Maps – Find local businesses, view maps and get driving directions.

Google Chrome – Browser to be used in place of Internet Explorer.  Designed to improve speed and security.

Google Index – Quick download which will index everything on your desktop.

Google Alerts – Email updates on the latest relevant Google results based on your choice of query or topic.

Google Buzz – A social networking and messaging tool.

Google Wave – Online tool for communication and collaboration.  At this point this is invitation only.

iGoogle – Personalized Google page.  You can add news, weather, photos, etc., from across the web to your personalized page.

Where does Google go from here?  Well, Google is heading for the clouds — cloud computing, that is.  Cloud computing is Internet-based computing, whereby shared resources, software and information, are provided to computers and other devices on-demand, much like a public utility.  We will be saying goodbye to those servers in our back offices.  I guess with Google the sky’s the limit.  Or is it?

If you are interested in learning more about Daniel Bistany and his services, check out his website at http://www.offneptune.com/.

The Social Media Craze – Is it for you?

Tuesday, December 15th, 2009

Wood & Randall has always strived to stay ahead of the competition when it comes to technology.  Well, we can’t ignore the new social media craze.  Although some law firms are using these networks, most people are still confused about what it’s all about. 

The following is a short synopsis for those interested:   

Twitter:  This is a free microblogging site.  It’s been around for a few years, but its popularity recently has exploded.  It asks a simple question:  What are you doing?  Twitterers can only use 140 characters to answer that question.  Responses are short and to the point.  Twitter has a philosophy to pay it forward.  Law firms are  using Twitter, and it’s a great way to communicate with a fellow reporter.  It’s also a great way to give advice or to pass on helpful information.  It’s probably not a place to sell a service or a product.

Facebook:   Facebook is a social networking website intended to connect friends, family, and business associates. It is the largest of the networking sites.  Facebook is extremely active in the reporting and attorney population.  The rule of thumb on Facebook is that if you would not want it on a billboard that you should not post it on Facebook.  Some suggest that you have a personal Facebook page for your family and friends and then have a separate company or firm page that would just be for clients and business associates.

LinkedIn:  This site is more business oriented and is actually better than a resume.  It asks a simple question:  What are you working on?  This site is focused on business.  It should be noted that executives from every Fortune 500 company at the board level are represented on the site.  LinkedIn sends out weekly updates informing your contacts what you are working on, who you have connected to, etc.  It’s a great way to stay “top of mind.”

MyLegal.com:   This is a professional social network exclusively for litigation support professionals.  It’s the first one of its kind.  This site includes forums, blogs, industry news, and it even has great articles.  Members have the ability to learn about technology, share experiences, and to build relationships.  Visitors to the site will also have access to interviews with noted leaders in litigation support and how-to videos.   

In closing, consider using these sites to build and maintain relationships.  Just assess your goals, decide which site is best for you, create your profile and connect with others.  It may be very rewarding and even profitable.